The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
At this time we are unable to resize any of our rings but are happy to help present a additional options that may not be listed on Etsy yet. We welcome you to send us a message and we will work together.
We do have wholesale availability for certain items and are open to have a more in-depth conversation with you about what your goals are. We welcome you to send us a message to begin working together.
Some gems and minerals can be fragile and we recommend handling your specimen with care. Please also know that out of abundance of caution, we do not recommend the trend of putting mineral specimens in your drinking water as it is not always healthy to do so. Additionally, some minerals are water soluble and using water as a method to clean certain specimens can lead to deterioration. We do recommend dusting your minerals with a wide paintbrush you can find at the dollar store or by using an air can.